Important dates

We have gathered all important dates to know about delivery, returns & stores during Christmas holiday times. 

Standard Shipping - FREE on order over 40£ (48h)
To receive before Christmas, order before 2 pm on 20/12.
To receive before New Year's, order before 2 pm on 28/12.

Standard Shipping - £4 (48h)
To receive before Christmas, order before 2 pm on 20/12.
To receive before New Year's, order before 2 pm on 28/12.

Store pickup - FREE (48h) - Temporary closed
To receive before Christmas, order before 2 pm on 22/12.
To receive before New Year's, order before 2 pm on 28/12.

Express Shipping - £6.50 (next day) 
To receive order with delivery next day
To receive order before Christmas, order before 2 pm 21/12.
To receive before New Year's, order before 2 pm on 29/12.

You may experience extended delivery timeframes.  This could be due to larger volume of orders on our website or heavier demand on our courier services. Please be assured, we are doing everything we can to get your delivery to you as quickly as possible. (Text last edited 21th of November 2022) 

We have extended our returns policy for Christmas. Returns or exchanges for purchases made between 25th October and 24th December 2022 will be accepted until 31st January 2023. Does not apply to sale items.

Holiday Store Trading Hours
Over Christmas and the New Year our Newbie stores will have varying trading hours. Find your nearest store's Christmas trading hours on our locations page.

View stores opening hours here >>

If you need more information about our regular policies, please click on links below:
Return policy>>
Delivery policy>>
Find a store>>