FAQs: Order Online
TITLE: How to order online
TEXT: Once you find your right garment, click “add to cart”. When you’re done shopping click on the shopping bag icon in the top right corner.
When you have chosen all of your items, click on the "Checkout" button and follow the very simple instructions on screen through our secure checkout process.
If you have any difficulty placing your order online please do not hesitate to contact us.
TITLE: Do I need to set up an account to place an order
TEXT: If you want to but you can always checkout as a guest.
TITLE: What information will I receive when I have placed my order
TEXT: We will first send you an order confirmation with an overview of your ordered items, shipping method, total amount and your selected payment methods. When we have shipped your items we will send you a shipping confirmation with a receipt enclosed.
TITLE: Can I add to an order placed earlier today
TEXT: Please reach out to our customer service team, if the order is not dispatched it may be possible to change.
TITLE: How do I change or cancel an order
TEXT: You can request to cancel the order and we always strive to do our best to prevent the order from being shipped. Please contact us in this matter as soon as possible. However it is not always possible to stop an order once it has been placed. If your order has been dispatched, you will need to return the goods (see information for our Return Policy)